When disaster strikes,
no patient is left unseen.
Resilience keeps the critical information for every patient home ready, and turns it into an enterprise-grade, AI-powered continuity program — for storms, outages, cyberattacks and every threat in between.
- 06:42HighHurricane watch · 214 patients in surge zone
- 06:44AI38 oxygen-dependent patients prioritized
- 06:45AutoCheck-in sequence sent to 214 homes
- 07:10Safe187 / 214 confirmed safe
All-hazards coverage
Built for every threat your patients face at home.
Natural disasters
Hurricanes, wildfires, floods, earthquakes and extreme heat mapped to every patient address.
Power outages
Instant visibility into patients who rely on oxygen, ventilators, dialysis or refrigerated meds.
Cyber incidents
An offline-ready continuity record so care goes on when the EHR or network is down.
Public safety & terrorism
Geofenced alerts, shelter-in-place guidance and coordinated outreach to field staff.
The resilience lifecycle
From readiness to recovery, in one system.
Know
A living resilience profile for each home: diagnoses, devices, medications, mobility, caregivers, access notes and evacuation needs.
Anticipate
AI fuses weather, utility, cyber and public-safety feeds with your census to score risk per patient — before the event lands.
Act
Automated playbooks trigger check-ins, staff dispatch, supply drops and escalations across SMS, voice and app.
Recover
Track every patient to accounted-for, document actions for CMS emergency-preparedness audits, and learn from each event.
The platform
Enterprise resilience, designed for the home.
Hospitals have business continuity programs. Home-based care has had spreadsheets. Resilience brings risk intelligence, mass notification and continuity planning to every agency, health system and payer delivering care at home.
- Patient home resilience profiles
- AI risk scoring & prioritization
- Live threat map & geofencing
- Multi-channel mass notification
- Automated response playbooks
- Offline continuity records
- CMS emergency-prep reporting
- EHR & HIE integrations
Critical event management · for patient homes
Know earlier. Act faster. Recover every home.
Enterprise teams manage critical events across offices and campuses. Your census lives in thousands of private homes — each with its own oxygen, power needs, exits and caregivers. Resilience runs the full event loop at the address level.
01
Risk intelligence
Weather, wildfire, grid, cyber and public-safety feeds matched to every geocoded patient home.
02
Impact assessment
AI ranks who is affected first: ventilator, oxygen and dialysis patients, limited mobility, no caregiver.
03
Two-way notification
SMS, voice and email to patients, caregivers and field staff — with one-tap safe / need-help replies.
04
Response playbooks
Auto-generated task lists per home: battery checks, med refills, transport, utility medical-priority calls.
05
Recovery & after-action
Track every home back to normal, log the timeline and feed CMS §484.102 exercise records.
Resilience AI Advisor
Your coordinator's co-pilot during an event.
Ask in plain language. The Advisor reads live conditions and each home's profile, then drafts the next steps — a human always approves before anything is sent.
Illustrative example — not real patient data.
Partners
One resilience layer.
Six ways it pays off.
Care at home only holds together when everyone who touches the patient can see the same picture. Resilience gives each partner the slice of it they need — and the value they can point to.
Open a partner to see what it gives them
The people closest to the patient get the right alert at the right time, with instructions written for that home — not a county-wide blast.
- Address-level warnings, so you know it is actually coming toward them
- Plain-language steps for their conditions, devices and medications
- One-tap safe check-in that closes the loop with staff and family
- A saved home plan: meds, devices, power needs, evacuation routes
The family stops guessing. The caregiver stops driving blind.
Be ready before the next event.
See how Resilience protects your patients at home — in a 30-minute walkthrough.